Terms of Service

1. Definitions

• “Platform”: Refers to the LoadHunter web and extension services.
• “User”: Refers to any individual or entity accessing or using the platform.
• “Services”: Includes all features provided by LoadHunter, such as auto-emailing, load notifications, and dashboard tools.
• “Subscription”: Refers to the paid plan granting access to premium features.

2. Account Registration and Authorization

• Users must authenticate using Google or Outlook oAuth2.0. The platform requests the email.send permission solely for enabling email communication with brokers.
• Users are responsible for maintaining the confidentiality of their account credentials.

3. Subscription and Payment

• Subscription payments are processed via Stripe. Users agree to Stripe’s Privacy Policy.
• Subscriptions automatically renew unless canceled by the user via the “Manage Subscription” option in the dashboard.
• LoadHunter reserves the right to suspend accounts with overdue payments (past due status) until the issue is resolved.

4. Acceptable Use

By using LoadHunter, you agree to:

• Use the platform solely for lawful purposes in compliance with applicable regulations.
• Avoid misuse of the email functionality, including spamming brokers or unauthorized use of templates.
• Not reverse-engineer, modify, or distribute platform code or features.

5. Termination of Services

• Users may cancel their subscription at any time via the “Manage Subscription” option in their dashboard.
• LoadHunter may terminate or suspend access if users violate these Terms, including unauthorized use of the platform or services.

6. Data and Privacy

• LoadHunter collects and uses data as described in our Privacy Policy. By using our services, you consent to this collection and usage.
• We do not access or utilize users' email data beyond the functions explicitly requested by the user.

7. Disclaimer of Warranties

• LoadHunter provides its services “as is” and “as available.” We do not guarantee uninterrupted service or error-free operation.
• Users assume full responsibility for decisions made using LoadHunter, including load negotiations and broker communications.

8. Limitation of Liability

• LoadHunter is not liable for:
  • Loss of profits or business opportunities.
  • Errors or delays caused by third-party services, such as Google, Outlook, Ring Central, or Stripe.
• In no event shall LoadHunter's liability exceed the subscription fees paid by the user in the past three months.

9. Updates to Terms

LoadHunter reserves the right to modify these Terms at any time. Significant changes will be communicated via email or notifications on the platform. Continued use of the platform after changes constitutes acceptance of the updated Terms.

10. Contact Information

If you have questions about these Terms, please contact us at:

• Email: [email protected]
• Address: +1 (312) 878 9795