Privacy Policy

Last Updated: 12/13/2024

LoadHunter values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you use our platform, services, and tools.

1. Information We Collect

  • Personal Information: Email addresses used for authentication and service functionality.
  • Account Data: Saved loads, template settings, and user preferences.
  • Payment Information: Payment processing is handled through Stripe; we do not store credit card details. Refer to the Stripe Privacy Policy for more details.
  • Communication Data: Emails sent via the LoadHunter extension, using Google or Outlook's oAuth2.0 authorization.
  • Cookies and Tracking Data: Data about user interactions on the platform to enhance user experience.

2. How We Collect Information

We collect information through:

  • Direct Input: When you create an account, configure templates, or save loads.
  • Third-Party Services: Google and Outlook for oAuth2.0 authorization and email functionality.
  • Cookies: We use cookies to store session data and improve platform performance.

Cookies Categories:

  • Essential Cookies: Required for basic platform functionality.
  • Performance Cookies: Used for analytics and improving user experience.

3. How We Use Your Information

  • Provide and enhance LoadHunter’s services.
  • Authenticate and authorize users via Google or Outlook.
  • Enable the auto-emailing functionality and manage email templates.
  • Process subscription payments securely through Stripe.
  • Notify users about service updates, new features, or changes to their accounts.

4. Data Sharing and Third Parties

Your data may be shared with third parties for the following purposes:

  • Google and Outlook oAuth2.0: For email authorization and messaging functionality.
  • Stripe: For secure payment processing.
  • Support Tools: To handle user inquiries and resolve issues.
  • Ring Central: For SMS-sending functionality (this feature is optional).

We do not sell, rent, or share your personal information with advertisers or marketers.

5. Data Retention

We retain your data as long as your account is active. After account deletion, data related to your profile and preferences is permanently removed, except as required for legal or compliance purposes.

6. Data Security

We implement industry-standard measures to protect your data, including:

  • Secure HTTPS connections.
  • Encryption for sensitive data during transfer.
  • Regular security audits and vulnerability assessments.

7. User Rights

You have the right to:

  • Access your personal data stored by LoadHunter.
  • Request corrections to inaccurate data.
  • Delete your data, subject to compliance obligations.
  • Manage cookies via your browser settings.

To exercise these rights, contact us at [Insert Contact Email].

8. Policy Updates

We may update this Privacy Policy to reflect changes in our services or legal requirements. Users will be notified of significant changes through email or notifications on the platform.

9. Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact us at:

By using LoadHunter, you consent to this Privacy Policy and the collection, use, and sharing of your data as described herein.